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Pinoy Billed P3Million by Globe Telecom for Roaming Services

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If you are using a post paid line, be careful with using the mobile internet service especially when you are travelling abroad.  A certain Elmer de Guzman was apparently charged P3 Million by Globe Telecom after he made a trip to Dubai in the United Arab Emirates.  Mr. De Guzman shared photos on Facebook wherein he claims that he received a bill from Globe Telecom for Php3,272,623.38.  To prove this, he posted a copy of the bill reflecting the aforementioned amount.  It turned out that the chunk of the charges was due to data roaming services.  More than Php400,000 on the other hand was charged for roaming calls.

3Million_Globe_Bill
P3 Million Globe Bill

Mr. De Guzman claims that the bill was from Globe’s data roaming charges.  He was surprised that he was still charged for data roaming since he availed of Globe’s promo labeled “Bridge DataRoam Unlimited UAE for USD 55 (5 days)”.  This claim appears to be true as the bill he posted showed that he was charged for said data roaming promo.

3Million_Globe_Bill_2

I believe that Globe will eventually fix this as it is surely an error on its part to charge the user for roaming services even if said user registered for a promo.  The lesson here is to turn off data roaming when travelling abroad and if you just need to turn it on, make sure what you will be charged for roaming.   And if you are erroneously billed as high as P3 Million, take time to complain.

Source

Vivo X21

27 Comments

  1. kristoff1112 Reply

    pwedeng totoo to, kung nagamit nya yung data roaming ng isang taon, ganyan nangyari sa akin ngayon , na charge ako ng 35k.

  2. The information above is not complete. It doesn’t show when the data roaming charges were incurred. He was registered for roaming for 5 days only, 11/10 to 11/15. It’s possible the charges occurred outside of those dates. Sometimes consumers are also to blame. Although, 3M is really too much.

  3. ClairAnnLatuga Reply

    For sure naman po may masasabi ang Globe about dito, wait nalang natin ang explanation, glitch lang siguro yan.

  4. di lahat ng makikita mo e paniniwalaan mo agad, pwede namang mag inquire ka muna at napaka labo niyang mag ka bill ka ng 3 million sa isang buwan.

  5. CharleeTrinidad Reply

    Shocking! But,you know yourself that this one’s so unbelievable,so,let Globe explain first and let them take some action about this. 🙂

  6. NoemiJaneGarcia Reply

    Grabe 3 milyon?! napaka imposible naman niyan. May problema lang siguro ang Globe sa system nila!

  7. MarvinTroyAngeles Reply

    Tama, take time to complain first, sure ball namang may explanation ang Globe sa temporary malfunction ng billing nila.

  8. BelindaYulo Reply

    naku kawawa naman yung susbriber, pero siguro naman may gagawing action ang Globe about dito.

  9. JustinMoreno Reply

    Hahaha!Common sense nalang siguro, bakit mo babayaran yan, ireklamo mo lang yan sa Globe, sigurado namang aayusin nila yan.,

  10. MaricarCalderon Reply

    Grabe naman, napaka imposible namang makapagconsume ka ng 3M sa isang buwan, system error lang yan.

  11. MiguelDeleon Reply

    There must be a system error ang Globe, pero kung ako ang maka receive ng ganyan, syempre di ko babayaran yan and let Globe do something about this first.

  12. JanessaSBautista Reply

    grabe namin yan, Hindi ako naniniwala dyan,  paninira lang siguro yan !!

  13. gusto pa nman mag aply ng roaming post paid,.sa pinakitang yan ayoko ko na! unang yayaman pa si globe kesa sa pamilya ko :'(

  14. Oliver Mia Reply

    more power to the Oligarchy and to the 60/40 economic provision in the constitution!!!

  15. Polo Pascal Reply

    It happened to me also. I got billed 85,000 pesos last year because my unlimited internet was removed and I got billed per megabyte. By all means avoid Globe. This telco has the most terrible reputation for victimizing unsuspecting subscribers.

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