How-Tos

Want to switch to Smart? The MNP process is easier than you think

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Smart Communications has made it easier to transfer to their network without changing your mobile number with a new simplified Mobile Number Portability (MNP) process.

Joining the Smart network now takes only three easy steps. Here’s how to do it.

  • Step 1: Get your 9-digit Unique Subscriber Code (USC) from your current network provider. Valid for 15 days, the USC serves as clearance that your account is free from unpaid fees and balances.
  • Step 2: Get a Smart 5G-ready MNP SIM and apply online. If you’re switching to a Smart Prepaid or TNT account, you can get your 5G-ready MNP SIM by heading to any Smart Store nationwide or having it delivered to your doorstep by ordering it online. On the other hand, if you are porting into a Smart Postpaid account, you can secure your 5G-ready MNP SIM by booking an appointment at your preferred Smart Store.
  • Step 3. Activate your Smart 5G-ready SIM. Upon getting your Smart 5G-ready MNP SIM and completing your MNP application, you can activate it by dialing *123# and following the steps on the screen. You will receive a text notification upon successful activation.

For those not familiar with MNP, it is a process where subscribers can transfer from one network provider to another without changing their mobile numbers. Subscribers can also switch from their prepaid account to a postpaid plan and vice-versa without changing their mobile number. If you’re open to some light reading, you can know more about it here: Mobile number porting is coming on Sept. 30; Here’s what you need to know.

Bryan is a geek at heart and a tech enthusiast by choice. He has a strong background in corporate communications, marketing services, and customer relations having worked in the telecommunications and banking sectors for over two decades. In his spare time, he enjoys watching clips on YouTube and binge watching shows on Netflix.

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