The Metropolitan Manila Development Authority (MMDA) announces that motorists can now virtually contest traffic-related violations online.
The online filing platform aims to reduce the exposure of both motorists and MMDA personnel amidst prevailing COVID health protocols. It will also lessen the incidence of incomplete documents when filing a complaint.
On the online filing platform, motorists will be asked to fill up a Google Forms and upload all necessary documents such as Unified Ordinance Violation Receipt (UOVR), an image of a driver’s license, and the vehicle’s Official Receipt/Certificate of Registration (OR/CR).
The complaints will be processed in three working days, after which a face-to-face hearing will be scheduled, depending on the availability of all concerned parties.
At the moment, apprehensions via MMDA’s No-Contact Apprehension Policy are not covered by the online platform.
The online form is available on this link. Protests can be filed from 8 AM to 5 PM, Mondays to Fridays. If a complaint is filed beyond those times, it will be entertained on the next working day.