Xbox released its first Digital Transparency Report, showing what Microsoft does behind the scenes to make the Xbox Platform safe for all players.
The Xbox Digital Transparency Report covers the actions the brand has taken to moderate content, how they protect Filipino players on the Xbox platform, and how they foster a positive environment where every player from around the world is empowered to control what they see and experience through customizable settings and message filters.
Here are some key takeaways from the report:
- Xbox is taking action to offer better experiences. The Xbox team issued more than 4.33M proactive enforcements against inauthentic accounts, representing 57% of the total enforcements in the reporting period. Inauthentic accounts are typically automated or bot-created accounts that can detract from positive player experiences. This proactive moderation, up 9x from the same period last year, allows Xbox to catch negative content and conduct before it reaches players. Xbox continues to invest and improve its tech so players can have safe, positive, and inviting experiences.
- Players are stewards of the community. Xbox values all its players. Hence, player reporting is a critical component of Xbox’s safety approach. Alongside increased proactive safety measures, investments in scanning and filtering technologies, and education from the Xbox Ambassador community, reporting helps Xbox improve the work that it does to better protect players. Xbox’s players provided over 33M reports this period, with communications (46%) and conduct (43%) accounting for the majority of player concerns. Content moderation agents are on-staff 24 hours a day, 7 days a week, 365 days a year to make sure the content and conduct found on the platform adhere to Xbox’s Community Standards.
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- Players are in control. Every player is different and preferences on content and experiences are not one-size-fits-all. Xbox offers many ways for players to customize settings, from message filters to parental controls, at any point in their Xbox experience. These settings allow players to manage the type of content they see and experience across all the ways they play, whether on PC, console or anywhere with Xbox Cloud Gaming. It’s up to the players, friends, and family members to take control and implement the settings that are right for them.
You can access the full details of the Xbox Transparency Report here.