Promate now offers a two-year international warranty for all of its products. This covers all Promate items bought from anywhere they are present globally. You can check the each Promate product’s manual for the warranty policy.
Just present the defective item with the proof of purchase (either a receipt or invoice) to any of their partners. You can also send them a message on their Facebook page to speed up the product replacement.
Take note that the warranty only covers defects. The item must have no physical damage or signs of customer mishandling.
Promate products are available on their website at philippines.promate.net. They offer worldwide shipping and free delivery on all orders over PHP 1,000. You can pay via PayPal, major credit cards, 7-Eleven over the counter, Bayad Centers, Remittance Centers, Globe G-Cash, and DragonPay.
Promate is also available on Lazada via its flagship store. They offer free delivery for orders worth PHP 1,000, in addition to exclusive discounts and clearance sales. This August, Lazada shoppers will get PHP 100 off for every one-time purchase worth PHP 1,000.
Promate’s retail partners in the Philippines are Abenson, Abacus, AccentHub, All Home, AlMark Computer, AllWorld Computer, Avanza, BCG Bacolod, Complink Mktg, Concept Computer, Cubed Technologies, Denvers Computershoppe, Digital Interface, Electroworld, E-Central (Cebu), Fonestyle, In-Box, Infinity, Joneco, Machine & Computer Works, National Book Store, PCWorx, PCNet, Perfect Shot, Power Books Inc., Power Mac Center, SECC, Silicon Valley, Storm Technologies, TCA, The Loop, Thinking Tools Inc., Tomiko Mobile Shop, Ultrium and Villman Computer.