TL;DR: HP unveils its first virtual showroom in the Philippines, bringing experiential shopping to customers.
HP launches its first virtual showroom in the Philippines. It is one of six that launched in different countries in Southeast Asia with Lazada.
The HP Virtual Showroom is powered by Intel and in collaboration with Lazada. The initiative is part of HP’s broader strategy for digital transformation as it gets closer to customers both online and offline while delivering on new experiences through digital capabilities. Through the virtual showroom, customers can view HP’s latest PC and print innovation in the comfort of their homes.
HP’s virtual showroom takes a turn on a more customer-centric shopping experience by bringing customers right in the specific life moments where these innovations impact the way they work and play.
To proceed with a purchase, simply click the link in the pop-up text of every product and it redirects buyers to the official HP flagship store in Lazada where they can safely and securely add to cart and checkout.
Every purchase from the official HP flagship store at Lazada comes with a 1 year warranty with an option to avail additional carepack services.
HP also provides a wide range of customer service support. This includes Pick-Up and Return (PUR) for HP PCs with HP carepacks, HP Ink Tank and HP Smart Tank onsite next business day servicing through 24/7 digital support via WhatsApp and web, and Viber chat support from Monday to Saturday, 8:30 AM to 8:30 PM for all HP continuous ink supply system (CISS) printers.
HP continues to provide customer services nationwide across 193 service centers with 6 HP Satellite Repair Centers and 2 dedicated HP Service Centers.
In addition, HP customer service teams are ready to go above and beyond the call of duty so Filipino families and workers keep learning, earning and working from home with on-site support from anywhere in the country.