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Smart is the ‘Most Reliable 5G Mobile Operator’ according to Ookla report

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Smart Communications continues to lead the 5G revolution in the Philippines as it clinches the ‘Most Reliable 5G Mobile Operator’ award in the latest report by Ookla.

For this recognition, Smart obtained the highest scores in 5G Consistency and 5G Availability based on Ookla’s Speedtest Intelligence data in Q2 2021.

Ookla notes that 5G Consistency is calculated based on the percentage of a provider’s users that meet minimum download and upload speeds, while 5G Availability identifies the network whose users spend the highest percent of their time on 5G.

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Smart topped 5G Consistency with a score of 89.78 percent versus Globe’s 78.15 percent. Smart also led in 5G Availability with a score of 14.67 percent versus Globe’s 11.86 percent

“This claim recognizes Smart commitment to delivering best reliability to their customers across the Philippines,” said Ookla CEO Doug Suttles in a statement.

“Citations like this only attest to the superior customer experience we provide our subscribers as the 5G pioneer in the Philippines. These also inspire us to keep getting better and faster so our customers can live the Giga Life and pursue their passions in our increasingly digitized world,” said Jane J. Basas, SVP and Head of Consumer Wireless Business at Smart.

SEE ALSO: Ookla: Smart is fastest 5G network in PH

Prior to this, Ookla also cited Smart as Philippines’ Fastest 5G Mobile Network in Q1-Q2 2021, with median download and upload speeds that are twice as fast as its closest rival.

Smart led in download speeds with 220.66 Mbps versus Globe’s 103.22 Mbps. Smart also edged out competition in terms of upload speeds with 20.61 Mbps versus Globe’s 8.07 Mbps.

Since Smart launched the country’s first 5G commercial service last year, the telco has fired up more than 4,000 5G sites in over 3000 locations across the country.

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