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Damaged undersea cable may lead to slow internet

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An undersea cable that links to Hong Kong has been damaged, and may lead to a slowdown of Internet services, according to PLDT.


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PLDT Advisory

PLDT and Smart made an announcement on their respective Facebook pages that an undersea cable link to Hong Kong was damaged. The effect is that it may lead to a slowdown of the Internet from time to time while accessing some sites and apps such as Facebook, Google, and Netflix. According to their post, the company is currently working on remedial measures while the repairs are being made.

There was no mention as to what caused the damage to the undersea cable link. But a post from Converge ICT confirms that the cable at fault is the Asia-America Gateway (AAG) cable between the Philippines and Hong Kong. A similar incident also happened last year, which affected PLDT Internet services. Converge ICT mentions the damaged cable has not affected their services.

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Globe has yet to make any statements or announcements regarding the effect of the damaged undersea cable to their services.


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