Globe recently confirmed that an issue caused their system to send personal information of its subscribers to other people. The incident only affected prepaid subscribers who have registered to the On The List program.
So what happened? Globe was running a promotion related to an upcoming concert by K-pop group Blackpink. Users were asked to register and enter personal details.
After registering, a confirmation was supposed to be sent to those users. But in this case, the confirmation email with personal information meant for someone else was sent to the wrong recipients.
An online report by BestVPN says the “data breach” happened on January 28. Numerous users started tweeting about it with the hashtag #talktoglobe. Subscribers realized something was wrong when they started receiving emails with other people’s details.
I received this message from @enjoyGLOBE And registered knowing that its a legit link since it came from them. After that, an email was sent to me with someone else’s personal information! This is against the dta privacy act! Hello Globe!?? What the fuck is this??? pic.twitter.com/7VJ400v6yx
— Renny Jr. (@rennyjr0528) January 25, 2019
The report mentions that Globe Telecom has since responded, stating the issue was already rectified. The telco has also reported the incident to the National Privacy Commission in compliance with regulatory requirements.
According to Globe, the incident only affected prepaid customers who have registered to the On The List program in hopes of winning tickets to Blackpink’s concert. Around 8,851 subscribers out of 60 million were affected by issue.
If you think you are one of the affected subscribers, be wary of any suspicious phone calls, text messages, or email. Those might be phishing attempts.