Globe sends personal info to the wrong recipients; Affects 8,851 subscribers

Globe recently confirmed that an issue caused their system to send personal information of its subscribers to other people. The incident only affected prepaid subscribers who have registered to the On The List program.

So what happened? Globe was running a promotion related to an upcoming concert by K-pop group Blackpink. Users were asked to register and enter personal details.

After registering, a confirmation was supposed to be sent to those users. But in this case, the confirmation email with personal information meant for someone else was sent to the wrong recipients.

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An online report by BestVPN says the “data breach” happened on January 28. Numerous users started tweeting about it with the hashtag #talktoglobe. Subscribers realized something was wrong when they started receiving emails with other people’s details.

The report mentions that Globe Telecom has since responded, stating the issue was already rectified. The telco has also reported the incident to the National Privacy Commission in compliance with regulatory requirements.

According to Globe, the incident only affected prepaid customers who have registered to the On The List program in hopes of winning tickets to Blackpink’s concert. Around 8,851 subscribers out of 60 million were affected by issue.

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If you think you are one of the affected subscribers, be wary of any suspicious phone calls, text messages, or email. Those might be phishing attempts.

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Bryan is a geek at heart and a tech enthusiast by choice. He has a strong background in corporate communications, marketing services, and customer relations having worked in the telecommunications and banking sectors for over two decades. In his spare time, he enjoys watching clips on YouTube and binge watching shows on Netflix.

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