GetGo, Cebu Pacific’s rewards platform, recently reported a data breach involving one of their servers.
On a statement posted on their website, there was an unauthorized access to a GetGo application server on Wednesday, April 24. The server has since been secured, but access to any of their online channels, including the GetGo website and mobile app, have been temporarily disabled.
The company has since alerted the National Privacy Commission or NPC, and has began its investigation to look into the incident.
GetGo claims no credit card information were stored in the server. Likewise, GetGo points are also secured.
As an added precaution, the company warns its customers not to open or click on links from suspicious emails. Legitimate Cebu Pacific and GetGo promotions are communicated through their official social media accounts on Facebook, Twitter and Instagram.
If you have any concerns about your GetGo account, you may visit their Help Center for more information.
At the start of the year, Cebuana Lhuillier also encountered a data breach involving one of their email servers, affecting over 900,000 customers.