In light of the enhanced community quarantine, Realme Philippines is extending the warranty period for all its devices nationwide.
Realme devices whose warranty expires during the enhanced community quarantine (ECQ) period is eligible to receive an extension of seven days after the quarantine.
Additionally, owners of Realme gadgets with replacement period expiring within the ECQ can still have their devices replaced up to three days after the lifting of the ECQ.
“Realme Philippines stays committed to its promise of upholding the best interests and well-being of our key stakeholders – our employees, partners and customers – especially in these stressful times. We prioritize the health of our employees and partners, so we also temporarily put on hold the operations of our service centers in Luzon. Let’s contribute to the battle against this pandemic by staying at home and keeping ourselves healthy,” shares Austine Huang, Realme Philippines vice president for Marketing.
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All Realme service centers in Luzon are closed until further notice. Some service centers in the Visayas and Mindanao, on the other hand, are open under strict protocols of their respective local government units.