Mobile number porting is coming on Sept. 30; Here’s what you need to know

Mobile number porting (MNP) is set to roll out on September 30, 2021, in the Philippines. Once in effect, MNP will let us keep our mobile numbers when we transfer from one network provider to another, or when we switch subscriptions from postpaid to prepaid, or vice-versa.

Number porting was finally allowed when the Mobile Number Portability Act (RA 11202) was signed into law in 2019.

In compliance, the country’s major telcos — Smart Communications, Globe Telecom, and DITO Telecommunity — have set up Telecommunications Connectivity Inc (TCI) to oversee the rollout of the new service. To achieve technical readiness, the telcos have successfully conducted initial tests for interoperability last July 14, 2021.

Like me, many of you may have some questions about MNP before it becomes active on September 30. We prepared a short FAQ that hopefully answers what you need to know.

Mobile Number Portability FAQ

Who can avail of mobile number porting?

Mobile number porting is available to both prepaid and postpaid subscribers. However, postpaid users should make sure that the lock-in period has passed and that all liabilities are settled.

What are the different types of mobile number porting?

> Postpaid to prepaid subscription
> Prepaid to postpaid subscription
> One service provider to another (ex. Globe to Smart)

Do I need to pay for mobile number porting?

No. According to RA 11202, number porting is free of charge.

Is there a limit to how many times I can avail MNP?

No. There is no limit to the number of times you can switch network providers. However, there is a 60-day period after each successful number porting before you can request another one.

What do I need to avail mobile number porting?

> An active SIM card
> Unique Subscriber Code (9-digit code from your current network provider)
> Government-issued ID
> Proof of ownership of the mobile number (For prepaid users, these are the items that come with your SIM card package)

How do I apply for MNP when it becomes available?

To apply for MNP, you would first need to go to your current or originating network provider and apply there. Then, submit all the necessary documents to get your Unique Subscriber Code (USC).

Next, bring your USC and the necessary requirements to your preferred network provider and apply for a new account.

How long will the actual MNP process take?

The MNP process will take 24 to 48 hours. Expect a maximum of 4 hours of downtime before your account is activated.

What will happen to my prepaid load credits when I avail MNP?

Your prepaid load balance/credits and all current subscriptions (data, minutes, texts) from your originating network provider will expire once your request for MNP has been approved and activated.

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Bryan is a geek at heart and a tech enthusiast by choice. He has a strong background in corporate communications, marketing services, and customer relations having worked in the telecommunications and banking sectors for over two decades. In his spare time, he enjoys watching clips on YouTube and binge watching shows on Netflix.

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