What you need to know: Smart, Globe guidelines and FAQs for SIM Card Registration

Here are Smart Communications and Globe Telecom’s respective guidelines for SIM Card Registration, which will be in full effect starting December 27.

Signed into law in October 2022, the SIM Card Registration Act or RA 11934 mandates all SIM card users, both existing and new, to register their SIM cards with their respective telecommunications providers.

The measure aims to protect end-users from any SIM, Internet, or electronic communication-aided crimes, including trolling, text scams, and the spreading of fake news.

The National Telecommunications Commission (NTC) has also recently released the Implementing Rules and Regulations (IRR) of the SIM Card Registration Act, which served as the basis for the telcos’ guidelines.

Smart and Globe SIM Card Registration FAQs

What is the SIM Card Registration Act?

The SIM Card Registration Act or RA 11934 mandates all SIM card users, both existing and new, to register their SIM cards to their respective telecommunications providers.

Which SIM cards are covered by the SIM Card Registration Act?

All local SIM cards, including eSIMs, are covered by the SIM Card Registration Act.

These include SIMs owned by local and foreign users and businesses that are purchased in the Philippines and used in smartphones, broadband modems, and pocket Wi-Fi devices, either postpaid or prepaid accounts.

When can I register my SIM card/s?

You can start registering your SIM cards from December 27, 2022, and onwards.

You are required to register your SIM cards within 180 days from the effectivity of the SIM Card Registration Act.

What happens if I fail to register my SIM card within the prescribed time period?

Failure to register your SIM will result in its deactivation. However, deactivated SIM cards can be reactivated after completing the registration process. Reactivation should be made not later than 5 days after its automatic deactivation.

Do I have to pay to register my SIM card?

No. SIM card registration is free of charge.

How do I register my SIM card? / Where can I register my SIM card?

Starting December 27, all Smart Prepaid, Smart Bro, and TNT subscribers can go to https://smart.com.ph/simreg to register their respective SIM cards.

Meanwhile, Globe Mobile, TM, and Home Prepaid WiFi subscribers can register their SIMs at https://new.globe.com.ph/simreg. In January 2023, Globe subscribers can also register their SIMs through the Globe One app.

[Update 12/27/22: For details on how to register your SIM cards, refer to our article here: How to register your SIM cards with Smart, Globe and DITO]

What information do I need to have my SIM card registered?

You need to provide the following information:

• Full name
• Date of Birth
• Sex
• Address
• Government ID with photo
• Declaration that the ID presented is true and correct

For corporations, the requirements are:

Smart

• Business name
• Business address
• Full name of authorized signatory

Globe

• SEC Certificate of Registration
• Board Resolution designating the authorized representative
• In the case of other juridical entities, a Special Power of Attorney

I have a postpaid SIM card. Do I still have to register my SIM with my telco?

Yes. All SIM cards, existing and new, need to be registered.

Smart Postpaid subscribers will be notified and asked for their confirmation to register their information. The customer details and documents provided when they opened their accounts will be sufficient for the telco.

Smart enterprise customers will be notified and asked for their confirmation to register their existing information with Smart thru their authorized signatories.

For Globe Postpaid, existing subscribers with incomplete information will be asked to provide other mandatory information that was not provided during their initial postpaid subscription.

How many SIM cards can I register?

There is no limit to the number of SIM cards you can register.

Do minors need to register their SIM cards?

For minors, SIM card registration will be under their parent or guardian’s name.

What are the accepted IDs for SIM card registration?

Part of the registration process will require you to submit any of the valid government ID or documents with a photo listed below:

• Passport
• Philippine Identification Card
• SSS ID
• GSIS e-Card
• Driver’s License
• NBI Clearance
• Police Clearance
• Firearms License to Own and Possess ID
• PRC ID
• Integrated Bar of the Philippines ID
• Overseas Workers Welfare and Administration ID
• BIR ID
• Voter’s ID
• Senior Citizen’s Card
• Unified Multi-purpose Identification Card
• PWD Card
• Other valid government-issued ID with photo

What is the penalty for non-compliance?

Subscribers who provide false information or submitted fake documents, spoof a registered SIM, or engage in the sale of a stolen SIM will face imprisonment from 6 months to 2 years, or a fine of Php 100,000 to Php 300,000, or both.

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