DICT-CICC launches online app monitoring system in 100 sites

The Department of Information and Communications Technology (DICT) and the Cybercrime Investigation and Coordinating Center (CICC) announced the full operation of their online app monitoring system in 100 sites across the country.

The Consumer Application Monitoring System (CAMS) is a digital observability platform that tests the efficiency and safety of online users. It monitors online applications such as delivery apps, online payment platforms, trading and business platforms, and e-government apps.

The CAMS network has been deployed in major cities such as Makati, BGC, Mandaluyong, Pasig, Antipolo, Quezon City, Pasay, Manila, Cavite, Cebu, Baguio, and Davao and in the provinces of Bulacan and Pampanga.

“The expanded capability will test the efficiency and safety of online users. This will ensure that what works in Manila must have the same efficiency of service to other parts of the country. If there will be variations we will call the attention of the App Vendor to improve their services,” said CICC Executive Director Alexander K. Ramos.

The CAMS project is in collaboration with Mozark Pte Ltd., a leading digital company with offices in Singapore and in the Philippines. Mozark Philippines has completed the installation and activation of the CAMS network in less than a month.

“We have completed the 100 city-wide locations of our CAMS Digital Observability Platform in less than a month,” Ramos said.

In addition, the CAMS is operational in over 12 countries today serving global consumers in video streaming, banking, Fintech, and e-commerce.

The CAMS platform is expected to improve the user experience and satisfaction of online consumers, as well as enhance the security and performance of online applications, such as Delivery Apps, Online Payment Platforms, Trading and Business Platforms and eGovt Apps.

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