Smart Communications will provide free roaming assistance to all Smart and TNT subscribers in Israel, where violence has escalated in recent days.
The leading wireless service provider said that it is extending its support to Filipinos who are affected by the crisis in Israel, where hundreds of people have been killed or injured by rocket attacks and airstrikes.
“Access to information and communication is vital during a crisis. We are praying for the safety of our fellow Filipinos as we continue to monitor the conflict in Israel,” said Shing Dimagiba, Smart Vice President for Postpaid and International Roaming Business.
According to Smart, roaming customers in Israel will receive free load assistance that they can use for roaming data, calls and SMS so that they can stay in touch with their loved ones or the authorities.
To avail of this service, roaming customers simply need to turn on their phones and connect to Smart’s network partners in Israel. They will receive a text message with instructions on how to use the free load assistance.
Smart also advised Filipino workers in Israel and their families to contact the Department of Foreign Affairs (DFA) or the Philippine Embassy in Tel Aviv for emergency assistance.
The DFA’s hotline is +63 2 1348, while its WhatsApp and Viber numbers are +63 9083268344, +63 9271478186 or +63 9205171059.
The Philippine Embassy in Tel Aviv can be reached at +972-54-4661188 or +972-50-911-4017.
Smart is committed to keeping Filipinos connected wherever they are, especially during times of crisis. The company has previously offered load assistance to overseas Filipinos during the situations in Afghanistan, Myanmar, Ukraine, Sri Lanka, Morocco, and Libya.