Xiaomi has opened a new service center in Iloilo City, expanding its after-sales support network in the Philippines.
Located at the GF Unit 03 & Unit 04, Madrid Building, Plazuela de Iloilo, B.S. Aquino Avenue, Mandurriao, the center offers warranty, repair, and replacement services for Xiaomi devices.
It’s part of the brand’s effort to make technical support more accessible to users outside Metro Manila, especially those in Western Visayas. Customers can expect professional assistance and faster turnaround times for common device issues.
The Iloilo branch features a clean, modern layout with product displays and consultation areas. It’s designed to make visits more comfortable and efficient.
Also Read: Redmi Pad 2 9.7 now available in the Philippines
Xiaomi says the new center reflects its commitment to quality and customer satisfaction, ensuring users get the same level of service found in its flagship stores.
Standard Warranty & Replacement Guidelines
- Smartphones: 1-year warranty with a 7-day replacement period
- Accessories: 6-month warranty for Xiaomi adapters and in-box accessories
- Xiaomi TV: 2-year warranty for the main unit and 6 months for accessories (remote control and base), with a 7-day replacement period
- Eco Products / AIoT: * Sweeping Robots & Vacuum Cleaners: 1-year warranty for main parts and 6 months for accessories
- Monitors: 3-year warranty
- Xiaomi Watch, Band, Air Purifiers, and Earphones: 1-year warranty
Exclusive Service Centers:
- Davao
Inspiria Tower KM 3 J.P. Laurel Ave, Poblacion District, Davao City, 8000 Davao del Sur
09670368570 / 09628947001 - Lipa
Seasons Lipa, Barangay Tambo, Lipa City, Batangas
09283694089 - Dagupan
43C 2/F Galaxy Prime Plaza, Tapuac District, Dagupan City 2400, Pangasinan
09603378822 - Pampanga
GOP Building 2MVG+74R, MacArthur Hwy, San Fernando, 2000 Pampanga
09674325102 - Quezon City
Intrepid Plaza, Unit 209, Second Floor, Intrepid Plaza Bldg., No. 188 E. Rodriguez Jr. Avenue, Brgy. Bagumbayan, Quezon City
09773162460 - Iloilo
GF Unit 03 & Unit 04, Madrid Building, Plazuela de Iloilo, B.S. Aquino Avenue, Mandurriao, Iloilo City 5000
09456671256 - Cebu
3/F Ayala Center Cebu, Archbishop Reyes Ave, Cebu City, 6000 Cebu
09178405395 - Taguig-BGC
Ground floor, Serendra Wing, Market Market, McKinley Parkway BGC, Taguig
09177089615 - Manila
Sm Manila – Lower Ground Floor Sm Manila, Concepcion cor Arroceros St., San Marcelino Brgy. 659 Ermita Manila
09177049552
Authorized Service Centers:
- Quezon Province
Enriquez corner Don Queblar streets, Brgy 9, Lucena City, Quezon province 4301
09945104275 / 09190737656 - Bulacan
Unit 202 Metrover Bldg., Poblacion, Guiguinto, Bulacan
09959911059 - Albay
V&O Building Annex D Quezon Avenue Brgy.26 Dinagaan St. Lapu Lapu Legaspi City
09812581950 - Pasig
TCI Main, 61 TCI Tower West Capitol drive cor. Stella Maris St., Brgy Kapitolyo Pasig City 1609
84708333 / 84708383 / 09176327656
