In light of the crisis we as a nation are facing due to the COVID-19 situation, Smart Communications announced that it is offering free services for its customers.
All calls to emergency hotline numbers are now free. This includes the following contact numbers.
FREE calls to emergency hotline numbers:
- COVID-19 Hotline – 1555
- National Emergency Response Center – 911
- Citizen Complaint Hotline – 8888

Smart is also bolstering communications by offering free Wi-Fi- hotspots in select areas nationwide.
Also see: Globe offers 30 day payment extension
FREE Wi-Fi Hotspots:
- Bacolod City
Doctors Hospital Bacolod
Bacolod Adventist Medical Center
Riverside Medical Center - Batangas
Lipa City District Hospital
Lipa Medix
San Antonio Medical Center of Lipa Inc. - Bulacan
Sacred Heart Hospital of Malolos Inc. - Caloocan City
Baliwag Caloocan Bus Terminal - Cebu
Adventist Hospital Cebu
Cebu Doctors University Mandaue - Cavite
Cavite Medical Center
Bacoor Doctors Medical Center
Emilio Aguinaldo Medical Center Dasmarinas
Ospital ng Imus - Davao
Davao Doctor’s Hospital – Annex Bldg
Southern Philippines Medical Center - EDSA
All MRT Stations - Laguna
Ospital ng Cabuyao - Manila
Chinese General Hospital
East Manila Hospital Managers Corp (Our Lady of Lourdes) - Marikina City
Marikina Valley Medical Center - Muntinlupa City
Asian Hospital
South Bus Station Alabang - Pasay City
DLTB Station EDSA-Malibay
DLTB Station EDSA-Tramo
DLTB Station LRT-Taft
Pasay General Hospital
Victory Liner Terminal - Quezon City
Alps Cubao Upgrade (ALPS Terminal, Edsa)
Araneta Bus Port
De Los Santos Medical Center
DLTB Station Cubao-Edsa
Dr. Jesus M. Delgado Hospital
German Espiritu Liner Bus Terminal – Cubao
Novaliches District Hospital
Philippine Orthopedic Center
Solid North Bus Terminal - San Juan City
Cardinal Santos Medical Center
Cardinal Santos Medical Center (Additional) - South Cotabato
St. Elizabeth Hospital
The Medical Plaza 1
Aside from the free services, they have discounted eLoad for Prepaid Subscribers via the Smart Online Store (http://store.smart.com.ph/). PLDT and Smart have also placed a 30-day payment extension for all their postpaid subscribers.