Smart offers FREE calls to emergency hotline numbers, FREE Wi-Fi

In light of the crisis we as a nation are facing due to the COVID-19 situation, Smart Communications announced that it is offering free services for its customers.

All calls to emergency hotline numbers are now free. This includes the following contact numbers.

FREE calls to emergency hotline numbers:

  1. COVID-19 Hotline – 1555
  2. National Emergency Response Center – 911
  3. Citizen Complaint Hotline – 8888
Smart Free Services

Smart is also bolstering communications by offering free Wi-Fi- hotspots in select areas nationwide.

Also see: Globe offers 30 day payment extension

FREE Wi-Fi Hotspots:

  1. Bacolod City
    Doctors Hospital Bacolod
    Bacolod Adventist Medical Center
    Riverside Medical Center
  2. Batangas
    Lipa City District Hospital
    Lipa Medix
    San Antonio Medical Center of Lipa Inc.
  3. Bulacan
    Sacred Heart Hospital of Malolos Inc.
  4. Caloocan City
    Baliwag Caloocan Bus Terminal
  5. Cebu
    Adventist Hospital Cebu
    Cebu Doctors University Mandaue
  6. Cavite
    Cavite Medical Center
    Bacoor Doctors Medical Center
    Emilio Aguinaldo Medical Center Dasmarinas
    Ospital ng Imus
  7. Davao
    Davao Doctor’s Hospital – Annex Bldg
    Southern Philippines Medical Center
  8. EDSA
    All MRT Stations
  9. Laguna
    Ospital ng Cabuyao
  10. Manila
    Chinese General Hospital
    East Manila Hospital Managers Corp (Our Lady of Lourdes)
  11. Marikina City
    Marikina Valley Medical Center
  12. Muntinlupa City
    Asian Hospital
    South Bus Station Alabang
  13. Pasay City
    DLTB Station EDSA-Malibay
    DLTB Station EDSA-Tramo
    DLTB Station LRT-Taft
    Pasay General Hospital
    Victory Liner Terminal
  14. Quezon City
    Alps Cubao Upgrade (ALPS Terminal, Edsa)
    Araneta Bus Port
    De Los Santos Medical Center
    DLTB Station Cubao-Edsa
    Dr. Jesus M. Delgado Hospital
    German Espiritu Liner Bus Terminal – Cubao
    Novaliches District Hospital
    Philippine Orthopedic Center
    Solid North Bus Terminal
  15. San Juan City
    Cardinal Santos Medical Center
    Cardinal Santos Medical Center (Additional)
  16. South Cotabato
    St. Elizabeth Hospital
    The Medical Plaza 1

Aside from the free services, they have discounted eLoad for Prepaid Subscribers via the Smart Online Store ( PLDT and Smart have also placed a 30-day payment extension for all their postpaid subscribers.


Bryan is a geek at heart and a tech enthusiast by choice. He has a strong background in corporate communications, marketing services, and customer relations having worked in the telecommunications and banking sectors for over two decades. In his spare time, he enjoys watching clips on YouTube and binge watching shows on Netflix.

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