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Text scam complaints decline by 93.3% after SIM Registration Act takes effect

From an average of 1,500 complaints per day, it went down to only 100 per day as of March 2023.
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According to the National Telecommunications Office (NTC), text scam complaints dropped 93.3 percent after the implementation of the SIM Card Registration Act or RA 11934. From an average of 1,500 complaints per day that the agency received before the law took effect, it went down to only 100 per day as of March 2023.

Senator Grace Poe welcomed this development and urged telcos to continue their efforts to achieve 100 percent registration and zero text scams.

“The ultimate aim of the law is 100 percent registration and zero text scam to give our mobile users a safe and secure environment in using the technology,” Poe said in a statement.

The lawmaker also advised mobile users to be vigilant and warned that scammers could come up with new scams to dupe the public.

The SIM Registration law or RA 11934 mandates all SIM card users, both existing and new, to register their SIM cards with their respective telecommunications providers by April 26, 2023. The law aims to prevent the misuse of SIM cards for illegal activities such as fraud, identity theft, cybercrime, and terrorism.

The measure requires SIM owners to submit a valid ID and provide their information when they register their SIMs.

As of March 14, only 26.75 percent of SIMs are registered so far.

See also: SIM Registration Update: Smart and Globe compared

SIM owners are reminded to be cautious and vigilant when registering their SIMs and to only use the official website links of the telcos. 

For details on how to register your SIM cards, go here. For concerns regarding SIM registration, call DICT’s 24/7 complaint center hotline by dialing 1326.

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Image: Dương Nhân (Pexels)

Bryan is a geek at heart and a tech enthusiast by choice. He has a strong background in corporate communications, marketing services, and customer relations having worked in the telecommunications and banking sectors for over two decades. In his spare time, he enjoys watching clips on YouTube and binge watching shows on Netflix.

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