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PLDT and Smart earn 22 international certifications for resilient network operations

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PLDT and Smart Communications have proven their ability to deliver reliable and leveled-up network services nationwide, even in times of disruption, by obtaining 22 international certifications for business continuity management systems.

ISO 22301:2019 is a global standard that sets the criteria for effective business continuity management. It demonstrates an organization’s commitment to protecting its operations, employees, and stakeholders from unforeseen events that could affect its performance.

This year, PLDT and Smart added four new certifications covering critical network facilities in the Visayas and Mindanao regions, ensuring that their cable landing stations and network operations centers that support voice, data, and multimedia connectivity are compliant with international best practices.

“ISO 22301 is an internationally recognized standard that sets the benchmark for effective business continuity management. Achieving this certification is no small achievement, and maintaining it over time speaks volumes about an organization’s dedication to a resilient Business Continuity Management System, safeguarding its operations, employees, and stakeholders,” said Atty. Oliver Carlos G. Odulio, Head of Enterprise Business Continuity and Resilience Office (BCRO) at PLDT and Smart.

“These certifications serve to strengthen the reputation of PLDT and Smart in terms of business continuity: That our partners who rely on us, like our enterprise clients and our subscribers, can truly trust and be confident that our system is working and is reliable at all times, even in times of calamity. They can be confident that we can restore quickly and minimize disruption, so we can return to business as usual as soon as possible,” said Efren Fonte, Head of Facilities Management for VisMin at Smart.

PLDT and Smart’s commitment to deliver leveled-up services align with PLDT’s thrust to provide connectivity to all and support the United Nations Sustainable Development Goals (UNSDG), particularly on UNSDG No. 9 – Industry, Innovation, and Infrastructure.

These also reinforce PLDT’s support for the Philippine government’s overall digitalization thrust as one of the founding members of the government-mandated Presidential Private Sector Advisory Council under the Digital Infrastructure Pillar.

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