Philippine workforce leads the world in using AI, report says

A staggering 86% of Filipino knowledge workers use AI at work.

The past few years have been transformative for Artificial Intelligence (AI). Microsoft Philippines and LinkedIn shared the 2024 Work Trend Index on the use of AI in the workplace, revealing that the Philippines is leading the world in terms of knowledge worker adoption of generative AI.

Knowledge workers are professionals who generate value for an organization with their minds, rather than through physical labor. They provide value through their expertise, critical thinking, and interpersonal skills.

The Work Trend Index highlighted that 86% of Filipino knowledge workers use AI at work, which is higher than the global average of 75% and regional average of 83%.

According to Peter Maquera, Microsoft Philippines CEO, “2023 will be remembered as the year of AI, but this year we will start to see real impact as we move from potential applications to living innovations. The current state of AI adoption in the Philippines is very promising. We’re seeing innovation at scale across industries through our customers, who are unlocking efficiency, personalization, security and sustainability by applying AI solutions to their challenges and priorities.”

In hindsight, the Work Trend Index revealed that while Filipinos are highly interested in learning AI, they aren’t receiving enough training. According to the data, only 30% of Filipino AI users are likely to get training, which is lower than the global average of 42% and the regional average of 36%.

Atul Harkisanka, Philippines Country Lead, LinkedIn, said “With how rapidly the talent ecosystem evolves, leaders who prioritize agility and invest in skills development to build an AI-ready workforce gain a competitive edge.”

Furthermore, Marquera believes that organizations and individuals need to invest in learning and using AI as it “is the skill of the future”.

LinkedIn provides 50 new AI learning courses available for everyone for free starting July 8 on top of the 600 courses they already have, including other new AI tools for skill building.

Meanwhile, Microsoft’s Copilot for Microsoft 365 innovations is designed to people get started on maximizing available AI tools.

Source: Microsoft
Image: Unsplash

Bubbles enjoys watching K-dramas and comedies in her spare time. She has a strong background in customer service and business operations having worked in the telecommunications and banking sectors. She has a degree in Business Management and a Master's Degree from DLSU.

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