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Microsoft study lists 40 jobs most at risk from AI

College degrees may not shield workers from AI disruption.

A new study from Microsoft reveals 40 jobs most exposed to generative AI, meaning AI can perform many of their key tasks.

At the top are interpreters and translators, followed by historians and passenger attendants. Other roles include writers, editors, customer service agents, and sales representatives. These jobs rely heavily on communication, information handling, and knowledge work, areas where AI tools, such as ChatGPT, Gemini, and CoPilot, are improving at a rapid rate.

The study evaluated each role using metrics such as task coverage, completion, and scope, along with employment figures.

Most of the jobs on the list require a college degree, suggesting that higher education doesn’t guarantee protection from AI. On the other hand, jobs that involve manual work or physical presence, like dredge operators and water treatment plant workers, are less affected.

Microsoft’s findings highlight a key message to workers: learning to use AI can help you stay ahead, while those who don’t could fall behind.

What do you think of Microsoft’s study on AI replacing these jobs? More importantly, is your job on the list? Stay tuned for further details.

Top 40 AI-Exposed Jobs (Alphabetical Order)

  1. Advertising Sales Agents
  2. Archivists
  3. Broadcast Announcers and Radio DJs
  4. Brokerage Clerks
  5. Business Teachers, Postsecondary
  6. CNC Tool Programmers
  7. Concierges
  8. Counter and Rental Clerks
  9. Customer Service Representatives
  10. Data Scientists
  11. Demonstrators and Product Promoters
  12. Editors
  13. Economics Teachers, Postsecondary
  14. Farm and Home Management Educators
  15. Geographers
  16. Historians
  17. Hosts and Hostesses
  18. Interpreters and Translators
  19. Library Science Teachers, Postsecondary
  20. Management Analysts
  21. Market Research Analysts
  22. Mathematicians
  23. Models
  24. New Accounts Clerks
  25. News Analysts, Reporters, Journalists
  26. Passenger Attendants
  27. Personal Financial Advisors
  28. Political Scientists
  29. Proofreaders and Copy Markers
  30. Public Relations Specialists
  31. Public Safety Telecommunicators
  32. Sales Representatives of Services
  33. Statistical Assistants
  34. Switchboard Operators
  35. Technical Writers
  36. Telephone Operators
  37. Telemarketers
  38. Ticket Agents and Travel Clerks
  39. Web Developers
  40. Writers and Authors

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Bryan Rilloraza has been a fixture in the local tech scene for over a decade, sharing his perspective as a tech enthusiast and industry veteran. Backed by an MBA from De La Salle University, a Bachelor’s Degree from the University of the Philippines, and 20 years of corporate experience in the telecommunications and banking sectors, Bryan provides a practical, real-world analysis of how technology serves the consumer.

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