If you are having problems with your Xiaomi or Black Shark device, bringing it to a service center is the best and easiest solution to have it fixed. And if you are wondering where these are, here is the list of authorized Xiaomi Service Centers in the Philippines.
[Updated 01/17/23: Updated to reflect the current service centers.]
Xiaomi smartphones have quickly gained popularity here in the Philippines since their official debut. Naturally, it makes sense for the official distributor to also put up service centers for their customers.
If you’re a Xiaomi smartphone owner who needs to have his phone serviced, then you’d be happy to know that Xiaomi Philippines has your back.
For concerns about your Xiaomi devices, you can get in touch with the Xiaomi Toll-free Contact Center at 1-800-1312-0048 for PLDT/SMART or 1-800-8386-5529 for GLOBE, and via email at service.ph@xiaomi.com or mi-phfeedback@xiaomi.com.
See also: LOOK: Xiaomi Mi Store product catalog for September/November 2022
As for the official list of authorized Mi Service Centers, you can refer to the list below.
Authorized Xiaomi Mi Service Centers
Smartphone Service Centers
For Xiaomi smartphones, tablets, and eco-products.
| Branch | Address | Contact |
| Citylight Telecom Main Greenhills | 102 Jafer Place Bldg., Eisenhower St., Greenhills, San Juan | 09204842222 09274226263 |
| Citylight Telecom SM San Lazaro | 3F SM City San Lazaro, Sta. Cruz, Manila | 02 82440974 09184146484 |
| Citylight Telecom SM Bicutan | A004 LG Bldg. A, SM Bicutan, Dona Soledad Ave., Brgy. Don Bosco, Paranaque City | 027927357 09177686547 |
| Citylight Telecom Laoag | 13 JP Rizal St., Brgy. 14, Laoag City | 09176906345 09152011825 |
| Citylight Telecom RDA Davao | Space 11A City Triangle Commercial Center, Roxas St., cor. CM Recto, Davao City | 09365739968 |
| Citylight Telecom CDO | GF South Promenade Limketkai Mall, Cagayan De Oro City | 09977189222 |
| Cityylight Telecom JPY Kamuning QC | 52 Kamuning Rd., Quezon City | 09178979125 |
| Citylight Telecom Iloilo | Room 123 Mary Mart Mall Centre III, Valeria St., Iloilo City | 09106486416 |
| Citylight Telecom Digiworkz Bacolod | Lita Gamboa Bldg., Lot 2 Blk 3 Door 6 Locarno St., Brgy. Villamonte, Bacolod City | 09214966360 |
| TCI Main Pasig | 61 TCI Tower, West Capitol Drive cor. Stella Maris St., Brgy. Kapitolyo, Pasig City | 0284708333 0284708383 09052258841 09989670783 |
| Esquiretech (Exclusive Service Center) SM City Manila | Unit 24-25 Cyberzone, Lower GF, SM City Manila | 09177049552 |
| Esquiretech (Exclusive Service Center) Market! Market! | Level 1 Market! Market!, Bonifacio Global City (BGC), Taguig | 09177089615 |
| Esquiretech (Exclusive Service Center) Cebu | 3/F Ayala Center Cebu, Archbishop Reyes Ave, Cebu City | +639395624913 |
| ABTEK Electronics and Cellphone Repair Shop | Abtek GF Pvlb Bldg., Mabini St., Dinagaan Legapi City | 09300863506 |
| A2Z Gadgets and Accessories Shop | Heritage Bldg. Bacoor | 0464773806 09518950746 |
| AMR Tech Hub | Unit 202 Metrover Bldg Guiguinto Bulacan | 09959911059 |
| Pro.Fix Service Center | No.4 A. Sandoval Ave, Pasig, 1600 Metro Manila | 0277584275 09195531585 |
| RNP Electronics Repair Services | 42 NLSA Road Brgy. San Isidro, General Santos City | 0996540875 |
| Scoot Empire | Riverside Dr, Pasig, Metro Manila | 09185471974 |
| Jelson’s Enterprises Inc. | 7 St. Andrew, Milagros, Antipolo City | 0286971261 0286392421 |
Smartphone Collection Points
| Branch | Address | Contact |
| Citylight Telecom SM Marikina | 124 GF Cyberzone SM Marikina, Tayug Kalumpang, Marikina City | 77992987 |
| Citylight Telecom SM Fairview | L316 Cyberzone, SM City Fairview, Quirino Hi-Way, Novaliches, QC | 34191988 09070732245 |
| Citylight Telecom San Fernando | CZ K138 GF SM City Pampanga, San Jose City, San Fernando, Pampanga | 87810934 |
| Citylight Telecom MemoXpress Seaside Cebu | 3F Cybezone Memoxpress, SM Seaside, Cebu City | 09425198039 |
Xiaomi & Black Shark Products Service Center
| Branch | Address | Contact |
| Mi Store PH Head Office | 46 Joy St., Grace Village, Brgy. Balingasa, Quezon City | 83646041 to 49 local 231 83678888 |
If you are experiencing problems with your Xiaomi or Black Shark phone or other Xiaomi products, you can bring it to one of the branches listed above as a walk-in. Although, it’s best to give them a call first to figure out what you can do before you go.
Read More: Mi Store in SM Megamall is now open
Also, keep in mind that the authorized service centers will only accept items that were bought from authorized Mi Stores. They will not accept gray market units or phones bought outside the country.
For more information about official Mi store branches and the products they carry, you can check out our post about it HERE.
107 Comments
Hi just wanna know if you accommodate the Xaomi Redmi Note 11 lost phone? I want this phone blocked since its already stolen from us we are worried because theres a lot of personal Information on that phone we are scared if they used that phone for Fraud Activity. Thanks.
You should report your lost phone to NTC. They’ll be the ones to tell the telcos to block the handset.
saan pong service center pwede patignan ang air purifier po? thanks
I suggest you call the nearest one to your location before you go.
Do they cater lcd replacement?
I think they do. Best to call them first to be sure.
Ask ko lang po, paano po gagawin kapag hindi nag work yung front camera ko after ko mag update sa bagong version ng Redmi note 10 pro? Gamit kasi yung Front camera ko lalo na pag mag videocall sa family ko sa malayo. Please response asap sana salamat!
Best to contact or go to the nearest service center for that one.