PLDT subsidiary Smart Communications has implemented maximum security measures since the start of the government-mandated SIM registration process to protect customer data and information.
The telco is always in constant communication with the Department of Information and Communications Technology (DICT) to boost measures securing customer information. PLDT and Smart have also made themselves available for consultation with relevant government agencies to aid them as they craft guidelines on how to further secure infrastructures and processes throughout the registration period.
Republic Act 11934 or the “Subscriber Identity Module (SIM) Registration Act” took effect in late December 2022 to curb crimes committed involving mobile communications technology. The law requires users to register their SIM cards or face deactivation. Customers are given until April 26, 2023, to complete the process.
For its part, Smart has supported government-led efforts to reach more subscribers. It has launched SIM Registration activities across the country to assist its customers. Toward the end of January, more than 13 million Smart and TNT customers registered their SIM cards.
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PDLT and Smart are at the forefront of cybersecurity, protecting the group’s assets and their customers. As of end-2022, PLDT and Smart’s Cyber Security Operations Group (CSOG) thwarted more than 182 million cyber-attacks and breach attempts.
CSOG has also amassed more than 123 million indicators of compromise in its threat intelligence database that it uses for cybersecurity correlation.
