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Humans still key in cybersecurity despite AI tools, study finds

A new global study from Kaspersky shows that humans remain essential in cybersecurity even as artificial intelligence and automation gain ground. The report, covering 16 countries, found that while companies are investing in advanced tools, human analysts are still needed to interpret risks and make critical decisions.

Half of the organizations surveyed are building Security Operations Centers (SOCs) to strengthen defenses. Of these, 54 percent prioritize 24/7 monitoring, while 45 percent focus on responding to complex threats. These numbers show that technology alone cannot fully address today’s evolving cyber risks.

AI-powered platforms such as Threat Intelligence, Endpoint Detection and Response, and Security Information and Event Management are widely used. These systems automate detection and data collection, but they still depend on skilled professionals to provide context and guide responses. Without human oversight, alerts can be misread or ignored.

The study also noted that SOCs are not just about security. Companies see them as a way to gain a competitive edge, improve compliance, and optimize budgets.

For businesses in the Philippines, where online banking, e-commerce, and remote work continue to grow, the findings are timely. Cyber threats are becoming more sophisticated, and the balance between human expertise and smart technology is proving critical.

Also Read: Telecom cyber threats to intensify in 2026, experts warn

The takeaway is clear: AI tools can enhance cybersecurity, but human judgment remains irreplaceable. Companies that combine technology with skilled analysts are better prepared to face modern threats.

Gracielle "Bubbles" Rilloraza leverages over a decade of experience in business operations and customer service within the banking and telecommunications industries. She holds a Business Management Degree and a Master’s Degree from De La Salle University (DLSU).

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