The Metropolitan Manila Development Authority (MMDA) and the Department of Information and Communications Technology (DICT) have integrated the Non-Contact Apprehension Policy (NCAP) into the eGovPH Super App.
The move allows motorists to check traffic violations and pay fines online, centralizing services under the government’s digital platform.
Motorists no longer need to use the MMDA’s “MayHuliKa” site, which previously logged over 15 million visits and 11 million violations checked.
DICT Secretary Henry Aguda explained that the system aims to instill discipline among drivers rather than increase apprehensions. The eGovPH app has now reached 60 million downloads and consolidates more than 1,300 government systems, making it easier for citizens to handle violations from home.
The integration took six months due to encryption and security requirements. Transactions are protected by 24/7 cybersecurity monitoring and encrypted data transmission.
Motorists can also contest violations online using a QR code on their citation ticket, with notices and resolutions sent via email and LTO-registered contact details. Unresolved violations are flagged in LTO records and can block vehicle registration renewal.
Also Read: MMDA NCAP: List of top traffic violations and penalties
Officials said the system will free MMDA traffic enforcers to focus more on traffic management instead of apprehension.
