How to load Cignal TV prepaid using GCash & PayMaya

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TL;DR: Here’s how to load your Cignal TV prepaid using GCash and PayMaya.

The best and fastest way to reload your Cignal TV prepaid is with e-wallets GCash and PayMaya. It’s not only safer, but it’s also quick, easy, and convenient that you can do straight from your smartphones.

UPDATE 04.20.21: Added instructions on how to load the e-PIN using the Cignal Web Loading Tool.

Here’s how you can do just that using GCash and PayMaya.

Before you proceed, make sure your e-wallets have sufficient funds. You can cash in or load money through online bank transfers via InstaPay, convenience stores like 7-Eleven and Ministop, or your local pawnshops.

Load Cignal TV using GCash

Loading your Cignal TV Prepaid is available through GCash. Through the e-wallet, you will be sent a PIN, which you can load to your Cignal TV prepaid account via text.

To purchase a Cignal TV Prepaid PIN

  1. On your GCash app, go to Buy Load.
  2. On the Buy Load for, input the mobile number that will receive the PIN. Tap Next.
  3. Go to the PayTV tab. Select a Cignal TV prepaid package. Tap Next.
  4. Confirm the detail. Tap Pay to complete the purchase.
  5. You will receive an SMS which will contain the purchased PIN.

Copy the PIN and proceed to load via SMS or via the Cignal Web Loading Tool.

RELATED: How to use GCash to pay for streaming services like Netflix, YouTube, HBO GO, etc.

How to load the PIN to your Cignal TV prepaid via SMS

  1. Text CIGNAL REG <Cignal Account Number> and send to 5353. You only need to do this once, if you haven’t yet. After this, you can just proceed to step 2 for succeeding reloads.
  2. Text CIGNAL <PIN> and send to 5353. You will be charged Php 1 per request.

Once successful, you will receive an SMS notification about the transaction.

RELATED: How to cash-in or load money to GCash and PayMaya in 7-Eleven

How to load the PIN via the Cignal Web Loading Tool

  1. After purchasing the Cignal Reload Card or e-PIN, go to the Cignal Web Loading Tool.
  2. Input your prepaid account number, your unused PIN, and answer the security field. Click SUBMIT.

That’s it. You will get a confirmation message after the transaction.

Load Cignal Prepaid using PayMaya

Loading your Cignal TV Prepaid is more straightforward with PayMaya. Everything is done through the app.

  1. On your PayMaya app, go to Load.
  2. Type Cignal on the search box and choose a prepaid package.
  3. Enter your Cignal Account Number.
  4. And tap Confirm to complete the transaction.

You will receive an SMS notification about the transaction.

Bryan is a tech enthusiast and self-admitted geek who enjoys blogging and watching NBA clips on YouTube. He has over 20 years of experience in corporate communications, marketing services, and customer relations from different industries such as telecommunications and banking.


  1. i load my cgnal using gcash. i already received the pin confirmation but when i register it, i received a reaponse the i enter incorrect keywords. i follow the instructions on how to load but still incorrect.. what will i do?

  2. Joeril Garsula Reply

    I bought load on gchash paytv but I didn’t recieve the pin. Pls help

  3. Irene pamaus Reply

    I purchase load from gcash.. To load my cignal tv.. Then the number i enter to get the pin is globe.. But to register the cignal is using the smart sim.. Any one can help me

  4. jabeza berdon Reply

    i have concern…i load cignal thru paymaya..but it didnt receive the load that i’ve been purchased thru paymaya. please i need an answer.

    • Same here. Successful loading it said . I receives SMS too but no load received in the cignal box thru paymaya.

  5. How to load via SMS. I already followed the instruction but i cant send it to 5353. I already received the PIN..I also my extra load if it has a charge..

    • After i received the E-Pin, i tried to load it via sms using my globe sim but it didnt work. I search out a little bit and I found WEB LOADING TOOL i just enter the cignal account numper and e-pin and enter the text from the image and thats it. Theres another message will appear that your load request is confirmed please wait shortly. I hope it will help you 😁

  6. i load my using gcash but the confirmation is the pin given was not can i use my cignal load?


    When i load CIGNAL LITE 30 using gcash,then I received the pin number but when i’m not a retailer loader, i can’t register this promo using CIGNAL WEBTOOL or texting CIGNAL send to 5353…
    Said; 0405 1036: VD888 Unable to process at this time. Please try again later. Ref:366666852

  8. jean marasigan Reply

    i bought load on g cash i didnt recieve the pin how can i load it?

  9. Dina lubrio Reply

    I load cignal account no. March 16 . but now I do not watch any channel,my question is why?

  10. Roxan Catacutan Reply

    I load cignal prepaid using GCash but I use my tm number to transact, the question is what number I send to my cignal account using tm?

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